SHOPPING
How do I make an order?
Select your preferred colour, size and quantity, and select ‘Add to Cart’. You may continue browsing, or if you would like to complete your order, click into ‘View Cart’ on the top right corner to check out.
Is there a limit or a minimum to how much I can buy?
Absolutely, no limit. You can order as much as you like. However, if you order with the sub total checkout more than RM500, you will automatically be entitled for our wholesale price. Learn more about wholesale program.
How do I know that my order has been shipped?
Once your order is shipped out, you will get a confirmation email including the tracking number automatically. That’s how convenient it is! So just sit back, relax until you get your orders on hand!
Payments
What are the available modes of payment?
We accept VISA, MASTER, and PAYPAL, FPX (Online banking)
Is it safe to make orders on the web?
We provide the most secure payment environment possible with SSL certification and SenangPay is registered with Bank Negara Malaysia and are compliant with PCI DSS.
Is Cash on Delivery (COD) available?
We current do not accept COD. However we accept online payment and also self pick up your parcel at our warehouse located in Kuala Lumpur. Address here.
Shipping & Delivery
How much is your shipping fee?
Great news is our shipping is free no matter how much order you place.
How do you ship locally?
We provide free delivery by our trusty couriers, NinjaVan and J&T Express for all deliveries within East Malaysia & West Malaysia, except to international.
How long does local delivery take?
Shipping is one of the most important parts of e-commerce, especially drop shipping. We make tremendous efforts to ensure that customers receive their products as soon as possible. Estimated delivery times are presented below.
- West Malaysia: 1-3 business days.
- East Malaysia: 5-7 business days.
